Application Developer & Support Consultant - Jobs in Singapore 1514272

iqDynamics Pte Ltd
Job Summary
  • Experience 2-5 Years
  • Job Type
    Permanent
  • Telecommuting
    N/A



Job Description

Responsibilities:



  • Attend to customer support requests on queries or problems on Application Software.

  • Check, Debug, rectify and test system on program error to ensure resolution.

  • Perform Data fixes, Technical Bug fixes and Configuration fixes

  • Ensure smooth workflow processes and attainment of service level commitments.

  • Communicate and work closely with the Software Product Team on reported problems or enhancements needed for the software.

  • Understanding and mapping Client’s functional requirements against the Software available functions and guiding the users

  • Identifying customization where needed and working with our own technical team to detail the scope of the customization works where required

  • Ensuring quality assurances, user acceptance and implementation of completed customization

  • Logging of tickets and all transaction on the Support ticketing tool




Requirements:                                                                                         



  • Diploma or University Degree in Information Technology, Computer Science or related disciplines

  • At least 2-3 years’ experience in Application Software Development & Support environment preferably from Solution Provider environment

  • Knowledge of Microsoft Windows Operating System, SQL Server Database and programming skills in ASP.NET, VB.NET are required.

  • Microsoft SQL Reporting Services will be an added advantage

  • Strong and proactive approach to problem-solving and inquisitive mind-set

  • Ability to manage and meet customer expectation and delivery time lines

  • Prior experience in developing and/or supporting enterprise business application such as Student Management Systems, Human Resource Management Systems is an added advantage.

  • Able to communicate effectively and willingness to work hard to achieve results;

  •  Shown ability to work with other team members

  • To understand and adhere to the company policies and procedures regarding information security management, Personal data protection and data confidentiality 

  • Perform the role assigned, if applicable, in managing information security and data protection. 


Profile Summary

Type : Company job

Role : N/A

Industry : IT-Software/Development

Salary : N/A

Deadline: 2020-08-12

Company Profile

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