• Customer Service Executive (Healthcare / Bedok, Camden / Up to $3, 200) Jobs in Singapore - 1103705

    MCI Career Services Pte Ltd
  • 2 - 4 Years
  • Singapore - Central
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  • Posted above 1 month
  • Job Views: 15
  • Job Applicants: Less than 10

Job Description

Benefit Summary

*Basic up to $3,200
*55 days work week (Mon - Sat)
*Training Provided
*Good career progression

ResponsibilitiesProvide professional service with a smile and maintaining appropriate level of eye contact when interacting with patientsPractice active listening and render appropriate support to patients during their visitEstablish rapport with patients to enhance patient’s return rateMaintain excellent level of tidiness and cleanliness of the clinic, front desk and waiting loungeProvide clear explanation of payment details and information of relevant subsidy options to patientsSchedule appropriate appointments according to dentists’ and patients’ preferences and availabilitySend out appointment reminders and handle patients’ SMS replies in a timely mannerConduct follow-ups with inactive patientsAssist with patients’ queries about dental services and treatment feesEnsure comfort of patients pre and post treatment, and follow up with patient accordingly Report any abnormalities to Operations Manager immediatelyMaking and serving of beverages in a professional mannerGather patient’s feedback and provide constructive suggestion to Operations ManagerBe proactive to participate in role-call every morning and ensure communication are cascaded to all staff within the clinicProvide guidance and coaching to newly onboarded staffAdditional InformationPreferably Certificate in Health Care Assistance CoursePreferably with some working experience in Healthcare – Nurse/Medical Support & Assistant or Equivalent industryProficient in the various payment methods available in the clinicTeam player with good interpersonal and communication skillsAble to work in a fast paced environmentWilling to travelApplicants who possess relevant experience for the above responsibilities are most welcome to apply If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities

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Please include the following information in your resume
Education backgroundWork experiences in point formsReason (s) for leavingCurrent and expected salaryDate of availability / Notice period
**We regret to inform that only shortlisted candidates would be notified **
We wish you all the best in your career search

Tay Chu Yie (Elvis)
Registration Number R1982539
EA License Number 06C2859

Profile Summary

Type:Company Job


Industry:Human Resources Management/Consulting

Salary:Not Disclosed

Deadline:08th Dec 2019

Company Profile

MCI Group of Companies provides a one stop total-solution to a comprehensive range of Human Resource needs. Over the years, our consultants have developed the expertise to place our candidates across a broad range of industries and professions.
At MCI, we seek first to understand, then to be understood. We take pride and dedication in personalizing our services through highly collaborative approaches to cater to your needs. We believe in building relationships with our candidates and clients, keeping their interest at heart. It is imperative that we assist our candidates to make the right career moves to develop their potential, and provide our clients with the right talents who will bring their business to the next level.
One of our professional pledge is being prompt and accurate in delivering our services and we are constantly prepared to address the needs of our clients and candidates. What we do in the present decides our future.
At MCI, Your Future is Our Future.
Visit our website: www.mci.com.sg.
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