Customer Service Officer (Teller/Bank/Island wide/9-6/Up to $2200) - Jobs in Singapore 1512688

Capital Human Resource Management
Job Summary
  • Experience 0-2 Years
  • Job Type
    Permanent, Contract
  • Telecommuting
    N/A



Job Description

Working Location: Island wide

5.5 Days Work (Alternate)

9am-6pm

Up to $2200

Medical leaves/Annual Leaves

Medical reimbursements

Good career advancement


Our Client, in the Finance Industry located Island wide has opening for Customer Service Officer (Teller).


Responsibilities:



  • Responsible for the day to day BAU for customer service operations, which includes resolving queries from clients and trading representatives via multiple channels (e.g. call in, emails, over the counter).

  • Process account applications for individuals, companies and financial institutions. Pre-account opening screening and checks are required like AML, Credit worthiness, identification and verification process.

  • Attend to all account-related requests including update of information and other enquiries

  • Uphold service standards by ensuring prompt turnaround for all account applications and service requests and consistent quality of the forms/requests processed

  • Ensure full compliance to the laid down procedures and processes.

  • Works independently and takes ownership of cases, including accurate and proper records management and tactful resolutions of queries and escalations from both internal and external customers.

  • Manage assigned projects to deliver change management, quality assurance and customer satisfaction


 


Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short-listing process;


To:


Attachment of CV’s in MSWORDFORMAT



Resumes please INCLUDE:

• Personal Particulars with Recent Photograph

• Education background

• Work experiences in point forms

• All Reasons for leaving

• Current and Expected salary

• Date of availability / Notice Period




**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.




Ashley Ng

Reg No: R1435754

EA No: R2090403


Profile Summary

Type : Company job

Role : N/A

Industry : Clerical/Admin

Salary : N/A

Deadline: 2020-08-11

Company Profile

N/A
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