IT Support Engineer - Jobs in Singapore 1314335

RUGGED ASIA PTE LTD
Job Summary
  • Experience 0-2 Years
  • Job Type
    Permanent
  • Telecommuting
    N/A



Job Description

ResponsibilitiesProvide helpdesk, remote and onsite troubleshooting and resolution to technical issues such as hardware or application issues on server or endpoint appliances.Perform network troubleshooting on network switches, routers and firewall.Raise incident tickets in our ticketing system and promptly update its status.Perform break-fix, repairs and add-on configuration for PCs, tablets, laptops, servers and peripherals.Liaise with respective service centre on hardware repair status.Liaise with respective principal’s technical team on configuration / software / bugs issue in their appliances.Able to standby for 24/7 shift for service calls and activation for onsite support.Prepare daily report and update on the repair status daily.Consolidate all repair and prepare a summary report on a monthly basis.Manage spare parts inventory and utilization. Highlight to management when inventory is low.Ad hoc duties as assigned.  RequirementsMinimum Diploma, Advanced / Higher / Graduate Diploma in Computer Science / Information Technology, Electronic and Computer Engineering.Candidates with 1 – 2 years of relevant experience on desktop / PC repair and troubleshooting preferred.Knowledge on operating systems (Windows XP / Vista / 7 / 8 and 10). Candidates with MCSA: Windows Server 2012/2016 is highly preferredKnowledge on networking is a plus. Candidates with CCNA / CompTIA Network+ is highly preferred.Team player and excellent communication skills.Able to perform and meet tight deadlines.Responsible and high level of integrityPreferably Singaporeans Working Hours & LocationMondays to Fridays: 0900 – 1800Working location near central and within walking distance of MRT station

Profile Summary

Type : Company job

Role : N/A

Industry : IT-Administration

Salary : N/A

Deadline: 2020-07-08

Company Profile

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