• Management Assistant Officer (Front Desk) - (007VG) Jobs in Singapore - 1127515

    National University of Singapore
  • 0 - 2 Years
  • Singapore - Across Singapore - Singapore
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  • Posted above 1 month
  • Job Views: 15
  • Job Applicants: Less than 10

Job Description

Duties & Responsibilities

Handle enquiries and feedback by email or phone call from Residents, Guest, Conference, Finance, Facility and Hall office and ensure the matters are resolved timely
Coordination of mass check-in/check-out exercise during semester
Perform administrative work such as compilation of faults & feedback, filing & indexing and inventory control
Coordinate vacation conference arrangements
Process payment and financial data entry
Give suggestion and improvement plan for current process work flow
Provide good customer experience with the ability to convert complaints into compliments
Escalate any critical issues for management decisions including handling of complaints and requests
Project coordination to enhance current facilities within Halls
Any other duties as and when required / assigned by the Manager

Requirements

Degree/Diploma in hospitality management with minimum 2 years of experience in frontline customer service
Excellent communication and interpersonal skills and able to do multi-task and work under pressure
Presentable and well groomed
Positive attitude, with excellent team work
Proficient in MS Office

Profile Summary

Type:Company Job

Industry:Education

Salary:Not Disclosed

Deadline:26th Dec 2019

Company Profile

A leading global university centred in Asia, the National University of Singapore (NUS) offers a global approach to education and research, with a focus on Asian perspectives and expertise. It is driven by its mission to transform the way people think and do things through education, research and service. The NUS community is distinctively global with talented students and faculty from more than 100 countries. We invite dynamic and motivated individuals to be part of this vibrant hub which is dedicated to delivering quality education and undertaking research for the betterment of society.

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